Frequently Asked Questions Machu Picchu Full Day

Frequently Asked Questions:

Can I keep my luggage in your office during the Machu Picchu 1 Day Tour?

Of course! During the Machu Picchu 1 Day Economic Tour, your main luggage can be stored in our office or at your hotel, both are free of charge. Please do not leave anything you need for your trek.

How do I qualify for the student discount?

According to Peruvian law, you must be under 17 years of age at the time of your trek, tour or Machu Picchu 1 Day Tour (students 17 years of age or older need student cards). For example, if you book a trek at age 17 but turn 18 before doing the trek, you do not qualify for a student discount.

For all students ages 11 to 17, the discount is $30.
For children ages 2 to 11, the discount is $40.
For children 0 to 2 years old, free.
All students must provide a copy of their passport at the time of booking to get the student discount.

Can I change the departure date after the tickets have been purchased?

Unfortunately the answer is «no». Once tickets have been purchased, the government does not allow any changes, so we cannot change any departure dates after tickets have been purchased. Tickets are also non-transferable and non-refundable.

*** If you cancel your Machu Picchu tour, the deposit is not refundable at all!

Do I need my original passport for the Cusco Machu Picchu Tour?

Yes of course! You must bring your original passport and it is very important that it is the same passport number you sent us to book your Machu Picchu entrance, train ticket, other tickets and reservations. The park rangers will check when you enter Machu Picchu. The train company will also check your passport before allowing you to board the train.

In case you are renewing your passport or changing your name, go ahead and send us your old passport information to secure your permit, and we can change it when you get your new passport number or update your name for a fee of $25 per person. We must have a copy of your old and new passport to make the change. Before you change your passport, keep a copy of your old passport.

If you do not wish to pay this fee, you must bring both passports to Peru with you. You can enter Peru with your new passport, but you must show both your old and new passports to enter Machu Picchu or the train. If you do not have both, you will not be allowed to enter Machu Picchu or get on the train. they are very strict about this here!

What is the weather like on the Cusco Machu Picchu Tour?

First I would say that the weather is very unpredictable and it is difficult to predict. We recommend bringing a warm jacket for the poncho early in the morning and rain in case of rain.

Should I tip on the Machu Picchu 1 Day Tour?

If you are satisfied with the services provided, a tip, although not obligatory, is appropriate. While it may not be customary for you, it is of great importance to the people who will be assisting you during the tour. It inspires excellent service and is an ingrained feature of the tourism industry in many Cusco destinations. Of course, you are free to tip more or less, depending on your perception of the quality and length of your tour. Remember, a tip is not mandatory and should only be given when you receive excellent service.

What happens if I can not find availability of the Local train?

If the local train is not available, we will take the Expedition tourist train option, for which you must add to the package USD$ 130.00 «which is the price of the Expedition train ticket».

How far in advance should I book the tour?

We receive reservations at least 48 hours in advance. However, spaces are limited and are always subject to availability. Tickets for the Machu Picchu citadel are in high demand and in some cases are sold out months in advance. For this reason, we recommend that you make your reservation as far in advance as possible.

How long does the visit to Machu Picchu last?

The tour lasts three hours. In the first hour you will have a guided tour of the citadel. Then, you will have the rest of the time to walk around the citadel freely.

I have already purchased my entrance ticket to Machu Picchu, is it possible to book the program discounting the entrance fee from the total price?

Yes, to make the reservation in this way, you must write to reservas@mundomapi.com, indicating the number of people traveling and the date you want to start the program, and we will send you the corresponding quote along with the instructions for booking.

What is the weather like in Machu Picchu?

Machu Picchu is located between the Andes Mountains and the Amazon jungle, having a warm and temperate climate, with an average minimum temperature of 12 °C and an average maximum temperature of 24 °C. From April to October is the dry season in the area, that is, during this period there is a lower probability of rainfall, while from November to March is the rainy season, that is, during this period there is a higher probability of rainfall. Notwithstanding the above differentiation, during all days of the year there is a possibility of rain, since this is a subtropical zone.

Frequently Asked Questions:

Can I keep my luggage in your office during the Machu Picchu 1 Day Tour?

Of course! During the Machu Picchu 1 Day Economic Tour, your main luggage can be stored in our office or at your hotel, both are free of charge. Please do not leave anything you need for your trek.

How do I qualify for the student discount?

According to Peruvian law, you must be under 17 years of age at the time of your trek, tour or Machu Picchu 1 Day Tour (students 17 years of age or older need student cards). For example, if you book a trek at age 17 but turn 18 before doing the trek, you do not qualify for a student discount.

For all students ages 11 to 17, the discount is $30.
For children ages 2 to 11, the discount is $40.
For children 0 to 2 years old, free.
All students must provide a copy of their passport at the time of booking to get the student discount.

Can I change the departure date after the tickets have been purchased?

Unfortunately the answer is «no». Once tickets have been purchased, the government does not allow any changes, so we cannot change any departure dates after tickets have been purchased. Tickets are also non-transferable and non-refundable.

*** If you cancel your Machu Picchu tour, the deposit is not refundable at all!

Do I need my original passport for the Cusco Machu Picchu Tour?

Yes of course! You must bring your original passport and it is very important that it is the same passport number you sent us to book your Machu Picchu entrance, train ticket, other tickets and reservations. The park rangers will check when you enter Machu Picchu. The train company will also check your passport before allowing you to board the train.

In case you are renewing your passport or changing your name, go ahead and send us your old passport information to secure your permit, and we can change it when you get your new passport number or update your name for a fee of $25 per person. We must have a copy of your old and new passport to make the change. Before you change your passport, keep a copy of your old passport.

If you do not wish to pay this fee, you must bring both passports to Peru with you. You can enter Peru with your new passport, but you must show both your old and new passports to enter Machu Picchu or the train. If you do not have both, you will not be allowed to enter Machu Picchu or get on the train. they are very strict about this here!

What is the weather like on the Cusco Machu Picchu Tour?

First I would say that the weather is very unpredictable and it is difficult to predict. We recommend bringing a warm jacket for the poncho early in the morning and rain in case of rain.

Should I tip on the Machu Picchu 1 Day Tour?

If you are satisfied with the services provided, a tip, although not obligatory, is appropriate. While it may not be customary for you, it is of great importance to the people who will be assisting you during the tour. It inspires excellent service and is an ingrained feature of the tourism industry in many Cusco destinations. Of course, you are free to tip more or less, depending on your perception of the quality and length of your tour. Remember, a tip is not mandatory and should only be given when you receive excellent service.

What happens if I can not find availability of the Local train?

If the local train is not available, we will take the Expedition tourist train option, for which you must add to the package USD$ 130.00 «which is the price of the Expedition train ticket».

How far in advance should I book the tour?

We receive reservations at least 48 hours in advance. However, spaces are limited and are always subject to availability. Tickets for the Machu Picchu citadel are in high demand and in some cases are sold out months in advance. For this reason, we recommend that you make your reservation as far in advance as possible.

How long does the visit to Machu Picchu last?

The tour lasts three hours. In the first hour you will have a guided tour of the citadel. Then, you will have the rest of the time to walk around the citadel freely.

I have already purchased my entrance ticket to Machu Picchu, is it possible to book the program discounting the entrance fee from the total price?

Yes, to make the reservation in this way, you must write to reservas@mundomapi.com, indicating the number of people traveling and the date you want to start the program, and we will send you the corresponding quote along with the instructions for booking.

What is the weather like in Machu Picchu?

Machu Picchu is located between the Andes Mountains and the Amazon jungle, having a warm and temperate climate, with an average minimum temperature of 12 °C and an average maximum temperature of 24 °C. From April to October is the dry season in the area, that is, during this period there is a lower probability of rainfall, while from November to March is the rainy season, that is, during this period there is a higher probability of rainfall. Notwithstanding the above differentiation, during all days of the year there is a possibility of rain, since this is a subtropical zone.